Privacy Policy

At Levelupgames.space, your privacy matters. We are committed to protecting the personal and business information you share with us. This Privacy Policy explains what data we collect, how we use it, how we protect it, and the rights you have regarding your information.

1. Information We Collect

We collect different types of information depending on your interaction with our website, services, and games:

Personal Information: Name, email, phone number, billing details, and communication preferences.
Project Assets: Game-related files such as artwork, design documents, code, or creative concepts you share with us.
Technical Information: IP address, browser type, device identifiers, crash logs, and performance statistics.
Gameplay Data: In some of our published games, we may collect gameplay activity, preferences, achievements, and usage analytics with user consent.
Cookies & Tracking: Limited cookies to enhance website functionality and gather non-identifiable analytics.

2. How We Use Your Information

Your information is used responsibly for the following purposes:

To communicate with you about projects, invoices, and updates.
To design, test, and improve Android games and related services.
To analyze performance, identify bugs, and enhance user experience.
To process payments and maintain financial records.
To comply with laws, prevent fraud, and enforce agreements.
To send important service-related announcements and policy updates.

3. Sharing of Information

We respect your confidentiality. Your information may be shared only in the following situations:

With trusted third-party service providers such as hosting, payment gateways, and analytics platforms.
When required by law or legal process to protect our rights, property, or safety.
In case of a business transfer (e.g., merger or acquisition), with proper safeguards in place.

We never sell or rent personal data to advertisers or unrelated third parties.

4. Data Retention

We keep your data only as long as needed to provide our services, fulfill legal obligations, or resolve disputes. Once retention is no longer necessary, your data will be securely deleted or anonymized.

5. Data Security

We use advanced technical and organizational measures to safeguard your information, including:

Encryption for data transfers and storage
Secure servers with firewalls and access controls
Multi-factor authentication for sensitive accounts
Regular system monitoring and vulnerability assessments

No system is 100% secure, but we constantly improve our practices to minimize risks.

6. International Transfers

Your information may be stored and processed in countries outside your region. Where required, we ensure such transfers comply with international privacy laws such as GDPR.

7. Your Rights

You have important rights regarding your data, including:

The right to access and request a copy of your personal data
The right to correct inaccurate or outdated information
The right to request deletion of your data (“Right to be Forgotten”)
The right to restrict or object to certain types of data processing
The right to request data portability to another provider
The right to withdraw consent at any time

To exercise your rights, please contact us at contact@levelupgames.space.

8. Children’s Privacy

Our services are designed for clients and users aged 13 and above. We do not knowingly collect personal data from children under 13. If we discover such data has been collected, we will delete it immediately.

9. Cookies and Tracking Technologies

We use cookies and similar technologies for:

Improving site performance and navigation
Measuring visitor traffic and trends
Saving user preferences for convenience

You may disable cookies in your browser settings, but some website features may not function properly without them.

10. Policy Updates

We may update this Privacy Policy to reflect changes in services, legal requirements, or industry standards. The revised version will be posted on this page. We encourage you to review it regularly.

11. Dispute Resolution

If you have concerns about how your data is handled, please contact us directly. We aim to resolve issues quickly and fairly. If unresolved, you may contact a data protection authority in your region.

12. Contact Information

If you have any questions, feedback, or requests related to this Privacy Policy, please contact us:

📧 Email: contact@levelupgames.space
🌐 Website: https://levelupgames.space